How to Support Colleagues Through Emotionally Tough Shifts

Not all tough shifts are caused by being short-staffed. Some are tough because someone has died, someone is seriously unwell, a family is distressed, an inspection is happening, or you’re holding emotional space all day.

This happens across care homes, hospitals, hospices, nurseries, dental practices and home care.

Support in these moments doesn’t have to be dramatic. It often looks like acknowledging the shift was hard, checking in quietly, recognising effort, and giving people permission to feel affected.

When emotional labour goes unrecognised, compassion fatigue builds. When it’s acknowledged, teams recover faster.

Peopleoo gives teams a space to recognise each other after tough shifts, share reflections safely and reduce isolation. Support doesn’t need to be perfect — it needs to be present.

FAQ

Q: Are emotionally tough shifts common?

A: Yes. Emotional labour is part of care.

Q: How can teams support each other?

A: By noticing effort and acknowledging impact.